Privacy Policy

This Privacy Policy describes how Fred's autos ("we," "us," or "our") collects, uses, and shares information about you when you visit this website, submit an inquiry, apply for financing, or otherwise interact with us online. By using this website, you agree to the collection and use of information as described in this policy.

We collect the following categories of information:

• Contact and lead form information. When you submit a contact form, request a quote, schedule a test drive or service appointment, or ask about a vehicle, we collect information such as your name, email address, phone number, and the contents of your message.
• Credit application information. If you apply for financing or pre-approval through this website, we collect the information needed to process your application, which may include your Social Security number, date of birth, driver's license information, residence history, employment history, income, and other financial information.
• Trade-in information. If you request a trade-in estimate, we collect details about your vehicle, such as its VIN, year, make, model, mileage, and condition, along with your contact information.
• Automatically collected information. When you browse this website, we and our service providers may automatically collect information such as your IP address, browser type, device information, and the pages you view, using cookies and similar technologies described below.

We use the information we collect to:

• Respond to your inquiries and provide information about vehicles, pricing, and availability.
• Process financing and pre-approval applications, including submitting your application to lenders and financial institutions to obtain credit on your behalf.
• Schedule and manage test drives, service appointments, and other visits.
• Provide trade-in estimates and complete vehicle transactions.
• Operate, maintain, and improve this website and our services.
• Communicate with you about your requests, and, where permitted, about offers and promotions.
• Comply with legal obligations and protect against fraud and misuse.

This website may use cookies, pixels, and similar technologies to operate the site, understand how visitors use it, and support advertising. Depending on how this site is configured, the following third-party technologies may be present:

• Google Analytics, which helps us understand website traffic and usage.
• Meta (Facebook) Pixel, which supports advertising measurement and audience building on Meta platforms.
• TikTok Pixel, which supports advertising measurement and audience building on TikTok.

These providers may set their own cookies and collect information about your visit subject to their own privacy policies. Most browsers let you control or delete cookies through their settings. Disabling cookies may affect some features of this website.

We may share your information with:

• Lenders and financial institutions, when you submit a credit or pre-approval application, so they can evaluate and process your financing request. Lenders' use of your information is governed by their own privacy policies.
• Service providers that help us operate this website and our business, such as website hosting, analytics, communications, and customer relationship management providers.
• Legal and safety recipients, when required by law, legal process, or to protect the rights, property, or safety of our business, our customers, or others.

We do not sell your personal information in exchange for money. If our practices change, we will update this policy and provide any legally required notices and opt-out mechanisms.

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encryption of sensitive credit application data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as needed to fulfill the purposes described in this policy, including responding to your inquiries and completing transactions, and as required by applicable law. Credit application records may be retained as required by federal and state regulations governing consumer credit.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us using the information below so we can delete it.

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the right to:

• Know what personal information we collect, use, disclose, and share about you.
• Request access to the personal information we hold about you.
• Request that we correct inaccurate personal information.
• Request that we delete your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of your personal information, where applicable.
• Limit the use of your sensitive personal information to purposes permitted by law.
• Not be discriminated against for exercising any of these rights.

To exercise any of these rights, contact us by phone, email, or mail using the contact information below. We may need to verify your identity before responding to your request. You may also designate an authorized agent to make a request on your behalf.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us: